Frequently Asked Questions
Find answers to common questions about Vector Clean's services, processes, and commitment to quality and safety.
Vector Clean proudly offers its full range of commercial and residential cleaning services across all major areas in Lagos, Nigeria. This includes, but is not limited to, Ikeja, Victoria Island, Lekki, Ikoyi, Surulere, Yaba, Festac Town, and other metropolitan areas. If you're unsure about your location, please don't hesitate to contact us directly.
Yes, absolutely. At Vector Clean, we prioritize the health and safety of your family and pets. We predominantly use eco-friendly, non-toxic, and biodegradable cleaning solutions that are effective against germs and dirt but gentle on your environment. Please let us know if you have any specific allergies or concerns, and we'll ensure our team uses appropriate products.
For residential clients, it is generally preferred for someone to be present at the start to allow our team access, discuss any specific instructions, and then at the end for a final walk-through. However, if you are unable to be present, we can make arrangements for key pick-up/drop-off or secure access, provided prior arrangements are made and trusted. For commercial clients, arrangements are typically made directly with facility management.
Our pricing is tailored to the specific needs of each client. Factors influencing the cost include the type of service (e.g., standard, deep, post-construction), the size of the area, the frequency of cleaning, and any specialized requirements. We offer free, no-obligation quotes after a brief consultation or on-site assessment. Please visit our Get a Quote page or call us at +234 809 123 4567.
Absolutely. All Vector Clean team members are thoroughly vetted, professionally trained, and undergo comprehensive background checks. We are fully insured and bonded, providing you with complete peace of mind that your property is in safe and capable hands. Our staff adhere to strict professional standards and ethical guidelines.
A standard clean typically covers general tidying, dusting all accessible surfaces, vacuuming/mopping floors, and basic bathroom and kitchen cleaning. A deep clean is much more comprehensive, reaching areas not typically covered by a standard clean. It includes detailed scrubbing of bathrooms and kitchens (inside cabinets, appliances), dusting and wiping baseboards, cleaning light fixtures, door frames, window sills, and often includes services like oven cleaning or interior window washing. It's ideal for first-time cleans or occasional thorough maintenance. You can find more details on our Our Services page.